
Corporate Compliance Program
Zoetis' global Corporate Compliance Program is designed to ensure that our colleagues, contractors and third parties operating on our behalf adhere to applicable laws, regulations, internal policies and ethical standards. Policies and written guidelines, formal processes, training and management oversight help us ensure compliance with laws and set the high standard of ethical business conduct expected under our Code of Conduct. Our Corporate Compliance Program is comprised of the following key elements:
1. Compliance Leadership and Governance
Zoetis' Chief Compliance Officer (CCO) is responsible for overseeing the Corporate Compliance Program and reporting on the status of the program to senior leadership, including the Audit Committee and the Board of Directors.
The CCO also manages the Executive Compliance and Risk Council (ECRC), which supports the company’s efforts to conduct its business with integrity and foster a culture of compliance. It regularly reviews changes in the regulatory environment, lessons learned from incidents, feedback from employees and emerging risks to ensure that the program remains effective. The ECRC is led by our CEO Kristin Peck and includes the Zoetis Executive Team and other senior leaders with significant compliance and/or risk-focused roles. This governance structure supports strong compliance leadership in action and continuous improvement of our program.
In addition to senior leadership, we have a team of dedicated compliance professionals with specialties in compliance operations, anti-corruption, data management and privacy, trade compliance, investigations, and monitoring and testing. We have also established the global Zoetis Compliance Champions Network (ZCCN) of colleagues with representation across functions and seniority levels. The ZCCN expands the reach of the compliance program across the globe, promotes a company-wide culture of integrity and supports our compliance initiatives.
2. Risk Assessment and Evaluation
Our CCO is a member of the Zoetis Enterprise Risk Management (ERM) program leadership. The ERM program is designed to identify existing and emerging enterprise-wide risks, ensure that these risks are mitigated appropriately, and adjust mitigation plans as risks may evolve or change.
3. Policies and Procedures
The Zoetis Code of Conduct, as well as our corporate policies and procedures, outline the company’s standards and expected behaviors from colleagues, contractors and third parties operating on our behalf and ensure compliance with applicable laws and regulations. View the Zoetis Code of Conduct.
4. Training
The Zoetis Compliance Program offers a wide array of live, virtual and on-demand compliance training modules to ensure that our colleagues, contractors and third parties operating on our behalf understand the laws, regulations and ethical expectations that apply to their roles.
5. Investigations and Helpline
Zoetis is committed to having clear, accessible channels for our employees, officers, directors, shareholders, customers, suppliers, contractors and others with whom we interact to raise or report any suspected or potential violations of law, or policy anonymously, without fear of retaliation. Our program, “Safe to Say,” includes a compliance hotline, online portal and email reporting options.
Reporting a Concern
At Zoetis, colleagues can report a concern to any of the following: (1) their immediate supervisor or another manager; (2) Human Resources, Legal, Internal Audit or Finance; (3) the Compliance Helpline (see further information below); (4) the Compliance email box (Compliance@zoetis.com); (5) the regular mail at 10 Sylvan Way, Parsippany, New Jersey 07054, Attention: Chief Compliance Officer; or (6) any senior leader or Zoetis Board member.
Compliance Helpline
Where available and permitted by law, anyone may report a concern or obtain information anonymously via the Zoetis Compliance Helpline. The Compliance Helpline can be reached by phone or online via the web-reporting tool is available 24 hours a day, 7 days a week, 365 days a year; and is offered in 70 languages. The Compliance Helpline is operated by specially trained third–party representatives.
- Compliance Helpline Number* (U.S. and Canada): 1.855.322.9944
* For Compliance Helpline numbers outside the U.S. and Canada, click here. - Compliance Helpline Web–Reporting Tool: http://zoetis.ethicspoint.com
6. Disciplinary and Other Corrective Actions
Colleagues who are found to have violated a Zoetis policy, a law or regulation, are subject to disciplinary action, up to and including termination. Contractors and third-party representatives who engage in violations are subject to termination of their business relationship with Zoetis.
7. Anti-Bribery and Anti-Corruption
Zoetis has a comprehensive Anti-Bribery and Anti-Corruption (ABAC) program covering compliance with the Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and other applicable anti-corruption laws where we conduct business directly or indirectly through our third-party representatives. Our ABAC program includes extensive resources supporting compliance with applicable anti-corruption laws as well as our corporate policies and procedures. It includes, among other areas, interactions with government officials and prescribing animal health professionals, conflict of interest, travel and entertainment expenses, management of third parties, and mergers and acquisitions.
8. Internal Monitoring and Testing
Zoetis has a strong compliance monitoring and testing function dedicated to evaluating the effectiveness of our controls and to continuously improving the compliance program. This includes evaluations that assess understanding and adherence to Zoetis policies and procedures, as well as compliance with legal and regulatory requirements. The compliance monitoring and testing function works closely with Internal Audit, which is responsible for the compliance audit program in addition to the Zoetis audit program generally.
Data Management and Privacy
Data Management and Privacy is also integral to our compliance program. It is critical that we manage data consistent with our Core Beliefs and our colleague/customer/stakeholder expectations. The Privacy Office works with all businesses and functions to help ensure that our processes are compliant with applicable legal and regulatory requirements wherever we do business. The Privacy Office also works closely with the Zoetis Chief Information Security Officer to protect and secure our data against improper or malicious use. For additional information, please contact the Privacy Office at Privacy@zoetis.com.
If you have any questions or concerns about the Zoetis Corporate Compliance Program, please reach out to the Compliance Team at Compliance@zoetis.com.